As with all rental properties, you are never sure what kind of condition
your cottage, house, flat, caravan will be left in when your guests depart and so we provide different packages and
levels for cleaning from a quick spin
around to deep cleans.
Unlike many agents, we do not deduct and make a profit from our cleaning
staffs salary and therefore we are able to attract and retain good cleaners as
along with everything in life, you only get what you pay for.
We also provide a standby callout team of cleaners on major change over days
to cover the usual cleaner just in case the unavoidable does happen and so the
property will get cleaned as scheduled. Regular supervisory visits are made to
the property by our management team to ensure the owners standards are
maintained throughout and any maintenance issues are addressed promptly.
On the rear occasion that it is purely the guests fault and not directly
covered by insurance, we have a specialist team who aim to recover all the
expenses from the guest directly who caused the damages and if required Court
action together with costs and interest if awarded by the judge. ![]()
In
our experience, if the guests find your property in a excellent condition,
they are more likely to respect it and return it in that condition when they
leave. We give feed back reports on the condition and anything that needs
attention at the end of each guests stay. Accidents can happen so we also have
a range of specialist equipment like our upholstery and carpet cleaning
machines, specialist cleaning products or failing that the builders,
electricians, gardeners, plumbers, plasterers and painters that can rectify
any problems that may have occurred.
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