Welcome to the Services page

As part of our standard monthly management fees, we can handle bookings for your property through our online booking system by debit or credit card. An online bank account is set up to receive the funds to which you have complete access to transfer to your own account or hold for expenses and return of deposits. From the booking we then arrange the appropriate response for preparation in regard to cleaning, linen, hire cars, stretch limousine collection, welcome packs etc as dictated.

As caretakers for your property, we handle all emergency callouts internally if the guest looses the keys for example, plumbing problems, electrics etc 24 hours 7 days a week. We ensure that all the legal work is done in regard to rental agreements prior to the booking and inventory agreed on arrival for possible breakages and damage. At departure we then check the inventory whilst addressing any issues that have arisen before the arrival of the next guests.

PROPERTY PACKAGES

Please note that fees below are based on an typical TWO BED cottage with a small front garden and medium rear garden. We are happy to quote on individual properties so please contact SALES.

Package

Fee per month

Service

BASIC £ 50.00 The BASIC package forms the basis of our standard management fee revolving around a 24hr 7 days a week emergency call out cover of all utilities, electrics, gas, water, key holding, accounts, bi-annual maintenance reports, payment handling, bookings, inventory's, advertising, information packs, access to back up cleaners.
BRONZE £ 65.00 BASIC PACKAGE + Window Cleaning (Both aspects every 4 weeks)
SILVER £ 75.00 BRONZE PACKAGE + Lawn mowing (Weekly in summer)
GOLD £ 90.00 SILVER PACKAGE + Full garden care
QUARTERLY - Sink's & bath waste cleaning, Drain inspections, Gutter clearance
BI-ANNUAL - Pressure wash paths.

DOMESTIC PACKAGES

Package Fee per Changeover Service
BASIC £ 30.00 Vacuum all rooms, Dust, Change beds, Clean Kitchen & Bathroom
BRONZE £ 40.00 BASIC + Clean Fridge, Clean Cooker
SILVER £ 50.00 BRONZE + Delivery/Collection of Laundry to external suppliers
GOLD £ 65.00 SILVER + Extra Cleaning & Polish, Defrost Fridge, Clean Oven etc
EXTRA £ At cost Cleaning materials - Disinfectants, Air fresheners, Toilet blocks etc
EXTRA £ At cost Spring Cleans - Move furniture, Move appliances etc

Again the above is only an illustration of our services based on a 2 bedroom cottage clean and we are flexible on the time it takes to perform as it is purely dependant on the condition it is left in. We will not create work for the sake of doing so and you will only be charged for what is required to get to the standard you have instructed our cleaners. 
                                                                      EXTRAS

Please remember we do NOT charge call out fees, its included in our monthly management fee.

Package

Fee per hour Service
Plumbing £ 25.00 General plumbing work, installations, blockages, drain clearance etc
Electrics £ 25.00 Electrical inspections, re-wiring, additional sockets, alarms etc
Building £ 20.00 Brickwork, plastering, rendering, paths, driveways, garages etc
Carpentry £ 20.00 Door locks, doors, windows, frame work, dado rails, garden gates etc
Roofing £ 20.00 Roof Tileing, battening, felting, leading etc
Gardening £ 15.00 Lawn mowing, hedge trimming, design, planting, seeding etc
Painting £ 15.00 Painting and decorating, undercoating, glossing, wallpapering etc
Pool £ 15.00 Pool cleaning, pressure wash decks, chemical dosing etc
Windows £ 15.00 Window cleaning including frames.
Cleaning £ 15.00 Extra cleaning

WELCOME PACKS

For those special friends or clients we have provided some ideas of welcome packs but dont forget they are just illustrations, you can add or take away any items!
Package Fee Service
Basic At cost Toilet rolls, J cloths, Washing up liquid, 1pt Milk, Sugar, Tea Bags, Coffee, Air freshener, Toilet block/Disinfectant.
Bronze At cost BASICS + Fruit Juice, Cereal, Croissants, Preserves
Silver At cost BRONZE + Red Wine, White Wine, Pasties
Gold At cost SILVER + Champagne, Chocolates, Strawberries, Scones, Clotted Cream, Flowers

INFORMATION PACKS

A basic information pack is provided for the property on location, nearest shops, emergency contacts etc and sent with the completed rental booking. We can also provide a more in depth information pack for the property for use of equipment such as washing machine, dishwasher, central heating etc

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